Privacy Policy
Last Updated: October 2, 2026
Hyclotek Inc. (“Hyclotek,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information obtained through our website and related communications.
Hyclotek operates from British Columbia, Canada, and handles personal information in accordance with applicable Canadian privacy legislation.
Information We Collect:
We may collect personal information that you voluntarily provide when you contact us, submit an inquiry, request information, or subscribe to communications from Hyclotek.
This information may include your name, email address, telephone number, company or organization, business contact information, and any information you choose to include in correspondence or inquiry forms.
When you subscribe to our newsletter or other electronic communications, we collect your email address and any other information voluntarily provided as part of the subscription process.
We may also automatically collect limited technical information associated with use of our website, such as browser type, device information, IP address, pages viewed, referral information, and general website usage data.
How We Use Personal Information:
We may use personal information to respond to inquiries, communicate regarding our products, technology, manufacturing capabilities, research, or services, provide requested information, maintain business relationships, send communications for which consent has been provided, improve our website and communications, protect the security and integrity of our systems, and meet legal or regulatory obligations.
Submitting an inquiry through our website does not create a customer, supplier, distributor, partnership, or contractual relationship with Hyclotek.
Email Communications:
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Where required, Hyclotek obtains consent before sending commercial electronic communications.
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You may withdraw your consent at any time by using the unsubscribe mechanism contained in our electronic communications or by contacting us directly. We will process unsubscribe requests in accordance with applicable law.
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We may retain limited information necessary to document consent or ensure that an unsubscribe request continues to be respected. CASL requires commercial electronic messages to include identification information and a functioning unsubscribe mechanism, and unsubscribe requests generally must be implemented within 10 business days.
Cookies and Website Technologies:
Our website may use cookies and similar technologies to operate properly, maintain security, remember preferences, and understand how visitors use the website.
Essential cookies may be required for basic website functionality. Where applicable, analytics or other non-essential technologies may be used to help us understand website traffic and improve the user experience.
Where consent is required for non-essential cookies, visitors will be provided with appropriate choices through the website’s cookie controls.
You may also control cookies through your browser settings, although disabling certain cookies may affect website functionality.
Service Providers:
Hyclotek may use trusted third-party service providers to support website hosting, analytics, email communications, information technology, security, and other business operations.
These service providers may process personal information on our behalf only as necessary to provide their services and are expected to protect that information appropriately.
Hyclotek does not sell or rent personal information to third parties.
This wording is preferable to your current statement saying “we do not share personal information”, because elsewhere you correctly acknowledge that hosting, analytics and email providers may receive information.
Legal Disclosures
We may disclose personal information where reasonably necessary to comply with applicable law, regulation, legal process, court order, or governmental request; investigate fraud, security incidents, or misuse of our website; enforce our legal rights; or protect the rights, safety, and property of Hyclotek or others.
Data Retention:
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet applicable business, legal, regulatory, and record-keeping requirements.
When personal information is no longer required, we take reasonable steps to securely delete, destroy, or anonymize it.
Data Security:
Hyclotek uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
No internet transmission or electronic storage system can be guaranteed to be completely secure.
Your Privacy Rights:
Subject to applicable law, you may request access to personal information held about you, request correction of inaccurate information, withdraw consent where processing is based on consent, or ask questions about how your information is handled.
BC PIPA gives individuals rights concerning their personal information and requires organizations to protect it against unauthorized access or disclosure.
To exercise any of these rights, contact us at info@hyclotek.com
Third-Party Services:
Our website may contain links to third-party websites, research, publications, or external resources. Hyclotek is not responsible for the privacy practices, security, accuracy, or content of third-party websites. Visitors should review the privacy policies of those websites separately.
Updates to This Privacy Policy:
We may revise this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. The date shown at the top of this page indicates when the policy was most recently updated.
Contact Information:
If you have any questions about this Privacy Policy, the use of cookies on our website or how your information is handled, please contact us at:
Email: info@hyclotek.com